API Endpoints
CareersrembergBook a demo

Create a new Ticket

post
https://api.remberg.de/v2/tickets

Creates a new ticket for the authenticated tenant. Returns the ID of the newly created ticket.

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Body Params
string
required

The Ticket's subject

string

Initial private note

string
enum
Defaults to open

The status of the Ticket, can be one of: new, open, pendingInternal, pendingExternal, solved, closed, moved.

Allowed:
string
enum
Defaults to 000_low

The priority of the Ticket, can be one of: 000_low, 010_normal, 020_high, 030_critical.

Allowed:
string

The solution of the Ticket.

string

The summary of the Ticket.

string

The assigned person (internal ID) of the Ticket.

relatedOrganizationIds
array of strings
Defaults to

The related organizations (internal IDs) of the Ticket.

relatedOrganizationIds
relatedContactIds
array of strings
Defaults to

The related contacts (internal IDs) of the Ticket.

relatedContactIds
relatedAssetIds
array of strings
Defaults to

The related assets (internal IDs) of the Ticket.

relatedAssetIds
relatedParts
array of objects
Defaults to

The related parts with quantity.

relatedParts
customPropertyValues
array of objects

The custom property values of the Ticket.

customPropertyValues
Responses

400

Bad Request

403

Forbidden

Updated about 1 month ago

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Response
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application/json

Updated about 1 month ago