Update a Ticket by its internal ID

patch

https://api.remberg.de/v2/tickets/{id}

Partially updates an existing ticket identified by its internal ID. Only the fields provided in the request body will be modified; omitted fields remain unchanged.

Path Params

string

required

The internal ID of the Ticket

Body Params

subject

string

The Ticket's subject.

status

string

enum

The status of the Ticket, can be one of: open, pendingInternal, pendingExternal, solved, closed.

Allowed:

priority

string

enum

The priority of the Ticket, can be one of: 000_low, 010_normal, 020_high, 030_critical.

Allowed:

solution

string

The solution of the Ticket.

summary

string

The summary of the Ticket.

assignedPerson

string

The assigned person (internal ID) of the Ticket.

relatedOrganizationIds

array of strings

The related organizations (internal IDs) of the Ticket.

relatedOrganizationIds

relatedContactIds

array of strings

The related contacts (internal IDs) of the Ticket.

relatedContactIds

relatedAssetIds

array of strings

The related assets (internal IDs) of the Ticket.

relatedAssetIds

relatedParts

array of objects

The related Ticket2 parts with quantity.

relatedParts

customPropertyValues

array of objects

The custom property values of the Ticket.

customPropertyValues

Responses

400

Bad Request

403

Forbidden

404

Not Found

Language

Credentials

Header

Response

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application/json

204Resource updated